Information Technology & Security Services

Mission-Critical Tech Support, Delivered Right

Technology should never slow down your team. Our job is to keep your networks secure, your systems online, and your users supported

without adding friction or delay.

  • Our teams understand what matters most:
  • Fast, effective problem-solving
  • Security-first configuration and response
  • Clear communication with technical and non-technical staff
  • Built-in readiness for rapid deployments and changing ops

Whether you’re running a command center or a mobile field site—we’re with you.

What We Provide

Our services include:

Video Tele-Conferencing (VTC) and unified communications

Secure network setup, optimization, and troubleshooting

Satellite communications for remote teams and environments

Helpdesk support across Tiers I–IV

IT infrastructure projects: buildout, upgrade, and support

Systems administration and server-side management

Cybersecurity: offensive, defensive, and compliance-driven

Custom software development and tool integration

Everything we provide is built for uptime, speed, and trust.

Who We Support

We work with:

  • U.S. military units and communications teams
  • Federal agencies and program offices
  • Prime contractors and their tech staff
  • Forward-deployed or remote-based missions
  • Emergency response and continuity-of-government teams

 

Our staff are trained, experienced, and prepared to operate in sensitive or high-tempo environments with minimal oversight.

How We Operate

We offer flexible engagement models:

Embedded teams onsite with your unit or agency

Remote and hybrid tech support models

Rotational coverage for multi-shift or deployment needs

Project-based, surge, or long-term contracts

24/7 availability upon request

We scale fast, integrate quickly, and speak your mission language from Day One.

Explore Our Full IT & Cyber Capabilities

Click below to learn more about each service:

  • Video Tele-Conferencing (VTC)
  • HUB & Unified Communications
  • Network Infrastructure
  • Satellite & Field Communications
  • Helpdesk Support (Tiers I–IV)
  • Infrastructure Projects & Tech Deployment
  • Cybersecurity (Red Team, Blue Team)
  • Systems Administration
  • Software Development & Integration
Want IT support that’s operationally ready from day one?

Email: info@newgenmissionsupport.com
Phone: +1 (415) 969-1210

NewGen Mission Support is a U.S.-based small business providing support services to government, defense, and homeland security agencies. All services delivered by experienced U.S. personnel. Privacy-focused. Mission-first.

Quick Links

NAICS Codes

Email

info@newgenmissionsupport.com

Telephone

+1 (415) 969-1210

Follow Us
Facebook Linkedin

Copyright © 2025 NewGen Mission Support LLC · CAGE: 13HY2 · UEI: WBMKY77BMY37 · All Rights Reserved

Privacy Notice: In respect of privacy and the sensitive nature of our work, all images displayed are AI-generated or non-identifiable. No real faces are shown.