Systems Administration

Keep Your Mission Online

We manage your IT environment behind the scenes so your team can focus on the task at hand. From routine system health checks to high-security access controls, we ensure everything is configured, maintained, and documented.

We help you:

  • Maintain uptime across servers and services
  • Handle patching, updates, and backup protocols
  • Administer users, roles, and credentials
  • Respond to outages and recover data

 

Align your system with operational and security standards

What We Manage

All services include documentation, SOPs, and secure configuration.

Where We Support

  • Defense command centers and admin offices
  • Agency buildings, classified facilities, and secure SCIFs
  • Remote or hybrid teams requiring consistent access
  • Cloud-connected, on-prem, or hybrid infrastructure
  • Temporary or mobile system deployments

 

Our admins work on-site or remotely, based on contract terms and clearance level.

Designed for Stability and Security

Built-in security from day one

Enforced access protocols and MFA

Patch management with minimal disruption

Audit-ready documentation and logs

Integration with cybersecurity and networking teams

We understand how fragile downtime can be

and we don’t let it happen twice.

Why Choose NewGen

  • Real-world experience in federal and defense system environments
  • Tier III/IV support staff with high-level troubleshooting skills
  • Clear workflows and responsive communication
  • Always aligned with operational tempo and user needs
  • We don’t just manage servers

we support mission continuity.

Need stable, secure system administration for your agency or unit?

Email: info@newgenmissionsupport.com
Phone: +1 (415) 969-1210