TERMS OF USE

Last Updated: December 1, 2025

Agreement to Terms

Welcome to the NewGen Mission Support LLC (“NewGen,” “we,” “our,” or “us”) website (“Site”).
By accessing or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use (“Terms”).
If you do not agree, you must discontinue use of the Site immediately.
These Terms apply to all visitors, users, applicants, contractors, vendors, and individuals who access or interact with the Site.

Who We Are

This Site is owned and operated by NewGen Mission Support LLC, a U.S.-based small business providing mission-critical support services to federal, state, and local agencies, as well as private-sector organizations.

Intellectual Property Rights

All content on this Site — including text, graphics, images, icons, documents, downloadable materials, layout, code, design, branding assets, trademarks, and service marks — is the exclusive property of NewGen Mission Support LLC and protected under U.S. and international intellectual property laws.

You may not:

• Copy, reproduce, modify, distribute, or display any content
• Create derivative works or reverse-engineer any portion of the Site
• Use content for commercial, competitive, or misleading purposes
• Claim ownership of, or misrepresent affiliation with, any materials

Unauthorized use may result in legal action.

Permitted Use of the Site

You may use the Site for legitimate, lawful purposes related to:

• Interpretation and linguistic support services
• Mission support, logistics, and training services
• Federal, state, and local contracting information
• Employment, subcontracting, or teaming opportunities
• Company background, capabilities, and contact information

You agree not to:

• Attempt unauthorized access to systems, data, or restricted areas
• Upload or transmit malicious code or harmful materials
• Submit inaccurate, fraudulent, or misleading information
• Scrape, harvest, or extract data without authorization
• Interfere with Site performance, security, or integrity

No Classified or Regulated Submissions

This Site is not authorized to receive, transmit, or store sensitive, controlled, or regulated information.
Do not upload or submit:

• Classified or government-sensitive information
• HIPAA-protected medical data
• FERPA-protected student information
• Financial account numbers or personal identifiers
• ITAR/EAR-controlled technical data
• Any information restricted by federal law or contract

Secure communication channels will be provided only during authorized engagements.

User-Submitted Content

If you submit information through Site forms — including employment applications, inquiries, or requests — you confirm that:

• The information provided is accurate and lawful
• You are not impersonating another individual or organization
• You will not submit abusive, harassing, or inappropriate content

We reserve the right to remove, restrict, or disregard any submission at our discretion.

No Employment, Contracting, or Award Guarantee

Submitting information through this Site does not:

• Create an employment relationship
• Guarantee job review, interview, or selection
• Create a subcontracting commitment or teaming agreement
• Constitute an offer, bid acceptance, or contracting award

All decisions are made solely at the discretion of NewGen Mission Support LLC.

External Links

The Site may contain links to third-party websites for convenience. NewGen Mission Support LLC does not:

• Endorse third-party content
• Control their data practices or security safeguards
• Guarantee accuracy, completeness, or reliability

You access external sites at your own risk.

Accuracy of Information

NewGen strives to provide accurate and current information; however, Site content may:

• Contain typographical errors
• Be incomplete or outdated
• Be changed or corrected without notice

Nothing on this Site constitutes legal, operational, or professional advice.

Disclaimer of Warranties

This Site is provided “as is” and “as available,” without warranties of any kind.
We do not guarantee:

• Continuous or error-free Site operation
• Freedom from malware or harmful components
• Accuracy or reliability of content
• Compatibility with user systems or devices

You assume all risks associated with using the Site.

Limitation of Liability

To the fullest extent permitted by law, NewGen Mission Support LLC is not liable for any damages arising from:

• Use or inability to use the Site
• Errors or inaccuracies in Site content
• Unauthorized access, breaches, or alterations
• Technical failures or interruptions

This includes direct, indirect, incidental, consequential, exemplary, or punitive damages.

Indemnification

You agree to indemnify, defend, and hold harmless NewGen Mission Support LLC, including its employees, officers, affiliates, and contractors, from any claims, losses, liabilities, or expenses arising from:

• Misuse of the Site
• Violation of these Terms
• Submission of harmful or unlawful content

Changes to Terms

We may amend, update, or revise these Terms at any time.
The “Last Updated” date reflects the most recent version.
Continued use of the Site constitutes acceptance of the updated Terms.

Governing Law & Jurisdiction

These Terms are governed exclusively by the laws of the State of California, USA.
Any disputes shall be resolved in the City and County of San Francisco, California, USA.

Privacy Policy

Your use of this Site is also governed by our Privacy Policy, which explains how we collect, store, and protect personal information.
By using the Site, you acknowledge and accept the Privacy Policy.

Contact Information

For questions or concerns regarding these Terms, please contact:

NewGen Mission Support LLC
28 Geary St Suite 650 5129
San Francisco, CA 94108 USA

📩 Email: info@newgenmissionsupport.com
📞 Phone: +1 (415) 969-1210